At 7sea, we treat your privacy as a trust to be upheld with the utmost care. This document clearly explains how we collect, use, store, and protect your personal information.
7sea invests in the latest security infrastructure to ensure your personal data is always protected.
All data transmitted between your device and 7sea servers is encrypted using 256-bit SSL/TLS protocol. This means your sensitive information, such as passwords and financial details, cannot be intercepted by any third party.
Your data is stored in secure data centres with strict physical access controls. Our servers employ a multi-layered security system including firewalls, intrusion detection systems, and regular automated backups.
Our KYC process uses secure document verification technology. All uploaded documents are encrypted and stored safely. Access to your KYC information is restricted to authorised personnel only.
You have full control over your data. Through your account settings, you can manage communication preferences, limit data use for marketing purposes, and request a copy or deletion of your data at any time.
Your bank card and e-wallet account details are never stored directly in our systems. All financial transactions are processed through payment gateways that comply with PCI-DSS standards for maximum protection.
7sea has never and will never sell, rent, or trade your personal information to any third party for marketing purposes. Your data belongs to you, and we respect the trust you place in us.
This Privacy Policy describes 7sea's data collection and processing practices. It applies to all users who access our platform via the website, mobile app, or any other digital channel we operate.
We understand that entrusting your personal information to a platform is a significant decision. That is why we are committed to being fully transparent about how we handle your data — from the moment you register to the moment you choose to close your account.
By using 7sea's services, you agree to the terms stated in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.
7sea collects various types of information depending on how you interact with our platform. The following are the main categories of data we collect:
| Data Category | Examples of Information | Purpose of Collection |
|---|---|---|
| Identity Information | Full name, date of birth, MyKad number | Account Verification & KYC |
| Contact Information | Email, phone number, address | Communication & Customer Support |
| Financial Information | Bank name, account number, transaction history | Deposit & Withdrawal Processing |
| Usage Data | Game history, session duration, devices used | User Experience Improvements |
| Technical Data | IP address, browser type, operating system | Security & Fraud Detection |
We only collect data that is strictly necessary to provide our services. This principle of data minimisation is at the core of our privacy policy.
Every piece of data we collect has a clear and legitimate purpose. We use your information for the following purposes:
We will not use your information for any purpose not stated here without obtaining your consent first.
7sea does not sell or rent your personal data to anyone. However, in certain limited situations, we may need to share your information with the following parties:
All third parties we work with are bound by data protection agreements that ensure your information is handled to the same standards we uphold.
The 7sea platform uses cookies and similar tracking technologies to enhance your experience. We use the following types of cookies:
You can manage or delete cookies at any time through your internet browser settings. Please note that deleting essential cookies may affect certain functions on the 7sea platform.
As a 7sea member, you have the following rights regarding your personal data. We are committed to making it easy for you to exercise these rights:
You may request a copy of all personal data we hold about you at any time.
If your data is inaccurate or outdated, you have the right to request a correction promptly.
You may request the deletion of your personal data, subject to legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we process your data.
To exercise any of the above rights, please contact us at [email protected]. We will process your request within 30 business days.
7sea retains your personal data only for as long as necessary for the purposes stated in this policy or as required by law. The following are general guidelines for our data retention periods:
Once the retention period expires, your data will be securely deleted or anonymised in accordance with established procedures.
We implement a range of technical and organisational measures to protect your data from unauthorised access, loss, destruction, or accidental disclosure. Our key security measures include:
In the event of a data breach that may affect your rights and freedoms, 7sea is committed to notifying you within 72 hours of becoming aware of the incident. The notification will include details of the incident, the data affected, and the steps we are taking to address it.
The 7sea platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children under the age of 18.
If you believe that a child has provided their personal information to us without parental or guardian consent, please contact us immediately at [email protected]. We will take appropriate steps to delete that information as quickly as possible.
Important Notice: This platform is for individuals aged 18 and above only. If you suspect misuse by a minor, please contact us immediately.
7sea reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Whenever we make material changes, we will:
We encourage you to review this page regularly. Your continued use of the 7sea platform after any changes take effect constitutes your acceptance of the updated policy.
Current Version: This Privacy Policy is effective from 1 January 2026 and supersedes all previous versions.
If you have any questions, concerns, or requests relating to this Privacy Policy or how we handle your personal data, our data protection team is ready to assist.
You can reach us via:
We aim to respond to all privacy-related enquiries within 3 business days. For more complex data rights requests, the processing period is up to 30 business days.
Our data protection team is ready to assist. Contact us and we will process your request within 3 business days.